General enquiries
Our Customer Contact Team can help you between 9am–5pm, Monday to Friday (excluding Bank Holidays). On Thursdays: we’re open from 11:30am. We also offer a 24 hour emergency call service through the same number.
Contact Details
Call us: 020 8080 0000
Email us: talktous@kac.org (for all enquiries except homelessness issues)
Text Relay (for hearing/speech difficulties): 18001 020 8080 0000
Visits to our office are by appointment only. Please call us first to book.